Naseweiss Logo

play · research · discovery

Terms and conditions

1. Conclusion of contract
We only conclude supply contracts subject to the following terms and conditions. Changes must be made in writing. Our offers are subject to change. We are only bound by our order confirmation.

2. Prices
Prices are ex works excluding freight and packaging costs. Any transport insurance is not included. The prices include the statutory value added tax.

3 Terms of payment
3.1 Unless otherwise stated, payment is due within 30 days of the invoice date, strictly net.
3.2 If the payment deadline is exceeded, we reserve the right to charge the usual bank default interest and reminder costs.
3.3 Offsetting against counterclaims and retention of due invoice amounts are not permitted.
3.4 In the case of transactions that are processed in several instalments, each individual instalment shall be deemed a separate transaction with regard to the due date for payment.

4. Delivery time
4.1 Deliveries shall be made in accordance with the agreed deadlines.
4.2 The delivery times refer to the time of despatch ex works or ex warehouse.
4.3 We shall not be bound by the stated delivery times if the customer/recipient does not fulfil its obligations in good time, for example if the provision of materials is delayed or insufficient.
4.4 If we are prevented from delivering on time due to disruptions in the operations of our subcontractors, which are unavoidable with reasonable care, or due to labour disputes, force majeure, etc., the delivery time shall be extended accordingly.

5. Dispatch
Dispatch shall be carriage forward at the risk of the recipient. The risk is transferred to the customer when the goods are handed over to a forwarding agent.

6. Warranty
6.1 The customer/recipient must inspect the goods immediately upon receipt and notify us in writing of any defects (§377 and §378 of the German Commercial Code, obligation to give notice of defects). The deadline for exercising this obligation is agreed to be five working days after receipt of the goods by the customer/ recipient. Working days are Monday to Friday.
6.2 We must be given the opportunity to inspect notified defects. Without our consent, no changes may be made to the defective goods if the warranty claim is lost.
6.3 In the event of demonstrable material and workmanship defects, we may, at our discretion, remedy the defect free of charge or provide a replacement. Further claims are excluded.

7. Retention of title
The delivered goods remain our property until full payment has been made.

8. place of fulfilment and jurisdiction
For all obligations arising from the delivery transaction, the place of fulfilment and jurisdiction is the registered office of the workshop or the court responsible for the registered office of the workshop.
We are a recognised workshop for people with disabilities in accordance with § 142 SGB IX of the German Social Code IX (SGB IX). If customers are obliged to pay a compensatory levy in accordance with Section 77 SGB IX, they can offset 50 per cent of the partial amount of the invoice total attributable to the work performance against the compensatory levy to be paid for severely disabled persons (Section 140 SGB IX).